Do you list prices online?
No. Prices change with options, colors and Cal Spas’ pricing, so we’d rather give you a real number on the phone or in person. Call 801-734-4066 or stop in.
Can I sit in a hot tub before I buy?
Yes, that’s what the showroom is for. Climb in, try the seats and see how the loungers fit you.
What brands do you carry?
Cal Spas hot tubs, swim spas and cold plunges, Cal Saunas infrared saunas, and Sirona water care.
Where are Cal Spas made?
In America. Cal Spas builds them and ships them to us from California.
Does a new hot tub come with chemicals?
Yes. Your purchase includes a 90-day supply of Sirona water care to get you started.
Which hot tub seats the most people?
The Tropical Plus seats seven. The El Grande is the biggest overall at 11 feet long.
Which one has the most jets?
The Carmel, with 93 jets and three pumps.
Do I need an electrician?
Not for Aloha, Balboa, Kona, Maui and Hawaiian: they run on a standard household outlet. Kona Plus, Tropical Plus, Costa, Malibu, Carmel and El Grande need a dedicated 240v circuit, which an electrician runs before delivery.
What does the tub sit on?
We recommend 4-inch reinforced concrete that extends at least 6 inches past the spa on every side, flat and level. If you’re thinking about a deck, have it checked for the weight of a full tub first. See our
delivery day guide.
Do the saunas need special wiring?
The Solara 2 and Solara 3 run on 120v and are made for indoor use. Outdoor saunas vary by model, so ask us what yours needs.
How cold does the cold plunge get?
The Genesis Chill cools to 39°F with a built-in chiller, on 120v.
Do you deliver?
Yes. Cal Spas ships to our warehouse, and our own crew brings your tub to your house and installs it.
Where do you deliver?
Call 801-734-4066 with your address and we’ll tell you.
Do you come out before delivery?
Yes. We offer a free pre-inspection at your home to look at the spot, the delivery path and the power.
Do you check on it after delivery?
Yes. We come back 3 to 7 days after your spa is set up to recheck the water, make sure everything is working and answer questions.
Do you test water?
Yes, for free. Bring a sample of your spa water to the store. It takes about a minute, and you get a printout of exactly what your water needs.
Can you take care of my hot tub for me?
Yes. Our Signature Spa Concierge visits cover hot tub maintenance and water-care checks for $59 a visit, weekly, every other week or monthly. Call 801-734-4066 to get on the schedule.
What do I need to keep the water clean?
Mostly a sanitizer, test strips and a clean filter. We carry Sirona water care and replacement filters, and we’ll help you set up a routine.
Is there a warranty?
Yes, and it depends on the product. The Solara saunas, for example, carry 2 years on the heater and 1 year on the wood. Ask us for the details on any model.
